ABOUT THE CHIROPRACTIC HEALTH CENTER

Conveniently located at the southeast corner of Clinton Parkway and Kasold

Our Appointment Policy

New Patients

Motor Vehicle Accidents or Worker's Compensation

Filing Insurance Claims

Payments and Billing

Meet Dr. Dray

Scheduling: Please schedule your appointment as far in advance as possible. This will ensure you receive an appointment time that is convenient for you. We understand that is not always possible. We will make every effort to work you in, however wait time may be longer.

Wait time: Nobody likes to wait! We attempt to get everyone in within 15 minutes of their appointment time. Unfortunately, that isn't always possible. Our staff will inform you if the wait time is extended. Being on time for your appointment is the best way to be seen quickly. Patients who arrive more than 10 minutes after their appointment will be considered walk-ins.

Walk-ins: Patients are encouraged to set appointments. Walk-ins are accepted, but please remember you will be worked in around scheduled patients and may have a long wait.

Emergencies:We understand that sometimes the onset of pain can be sudden and severe. When that happens, we are always willing to see you as soon as possible. If we are working you in around scheduled patients, we will try to keep you comfortable and get you seen as quickly as possible, but your wait time may be extended.

If your pain is unbearable, or if you think you are having a heart attack, stroke, or have lost bowel and bladder function please call your Primary Care Physician or seek treatment at the emergency room.

Dr. Dray always accepts new patients. Your first visit will include a consultation, exam and treatment. X-Rays are taken on an as needed basis. This visit may take up to an hour.
To make your first visit easier:

Please arrive 10-15 minutes early to fill out paperwork. Verify your chiropractic benefits with your insurance carrier. Obtain a referral if required. Please let the receptionist know if your injuries are due to a Motor Vehicle Accident or Worker's Compensation (on the job injury.) If you have had X-Rays taken elsewhere, please bring them to your appointment.

Motor Vehicle Accidents or Worker's Compensation

Motor Vehicle Accidents and Worker's Compensation claims require additional paperwork. Please allow time to fill out forms.

Worker's Compensation:
If you have been injured at work, notify your supervisor immediately. It is important to follow your company's policy while seeking treatment. By state law, you are allowed to seek up to $500 of medical treatment of your choice. However you MUST follow company policy first.

Filing Insurance Claims

Dr. Dray is a provider for most local insurance companies, including Blue Cross Blue Shield of Kansas and Medicare. If you are unsure if Dr. Dray is in your insurance network, or of your chiropractic benefits, please call the customer service number on the back of your insurance card.

As a courtesy to our patients, we are happy to file claims to your insurance company for services rendered. To make sure we can file these claims promptly and correctly, we ask that you bring a current insurance card for us to copy.

We cannot guarantee that by filing claims payment will be made. Individual benefits are determined by the contract between your employer and the insurance company. Please contact your insurance company or human resources department to determine your coverage. You, the patient, ultimately are responsible for payment of all services.

Payments and Billing

We are happy to file your insurance claims as a courtesy to you. However, insurance may not cover all your costs. Please read the following regarding our payment policy:

• We ask that Co-Pay be made at the time of service.
• Statements are sent to patients once a month. The balance due may reflect pending insurance.
• We are happy to set up payment plans for our patients without insurance.
• Our office accepts personal checks, Visa, MasterCard and Discover.
• Minimum monthly payments can be arranged for patients who need extra time to pay.
• Unpaid accounts will be referred to the Collection Bureau of Lawrence.

If you have any billing questions or concerns please contact our office.

Meet Dr. Dray

Dr. Dray has been serving the Lawrence area for over 25 years. During that time, he has been trained in several techniques to offer the most thorough and effective treatment available.